
This Canva Templates FAQ answers the most common questions about downloading, editing, and using our templates.
Canva Template FAQ
💸 Pricing & Usage
- Why $2.10 per template? We want design to be affordable and accessible for all. $2.10 means more creativity, less complexity.
- Can I reuse templates? Yes, lifetime use with no extra fees—for personal or commercial projects.
- Can I share templates? They’re for personal use only. Please ask friends to purchase their own copy.
- Bulk discounts available? Reach out to our sales team—we’ll provide custom pricing.
🎨 Customization & Compatibility
- Are templates editable? Absolutely. Customize fonts, colors, images, and layouts. Advanced edits? Contact our team.
- Phone/tablet compatible? Yes, you can edit templates from any device using Canva.
- Multilingual support? You can add content in any language to build international designs.
📥 Download & Access
- How do I download? After purchase, you’ll get an email with your download link.
- Include fonts/images? Yes—basic elements are included. Some may require external licenses (clearly noted).
- Tutorials available? Each template includes instructions. You’ll find guides on our tutorial page and YouTube.
🛠️ Support & Policies
- How to get help? Email hello@DIYTemplateShop.com, use live chat, or browse this FAQ page.
- Contact page info? Messages go straight to our support inbox. We respond within 24 hours.
- Refunds? As digital products can’t be returned, we don’t offer refunds. But we’re here to help if anything goes wrong.
- Is payment secure? Yes—we use encrypted systems like PayPal and Stripe to protect your information.
Learn more about Canva’s design tools on the
official Canva website.
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